Connect Commercial Service
To Establish Commercial Service
In order to establish electric service, please choose if you would like to:
If you would like to establish a new commercial service in person, please visit our offices conveniently located in Key West.
- We are at 1001 James Street (at the corner of James and Grinnell.) Our offices are open Monday through Friday from 8:00 a.m. until 5:00 p.m. except on Wednesday when we are open from 9:00 a.m. until 5:00 p.m.
When visiting our office to establish service, please bring the following items:
Deposit Requirements:- Commercial customers establishing a new account, shall provide a service deposit equivalent to the monthly average of the previous twelve (12) months’ billing X 2, with a minimum deposit equal to $150.00 – including applicable Convenience Fee charges for customers paying by credit card*. Deposits receive simple interest at a rate set by the Utility Board.
Required Customer Information:
- a valid driver's license or equivalent identification
- a rent receipt, lease agreement, or copy of a warranty deed
Corporate Accounts:
- Must have articles of incorporation. The documents must list the corporate
officer who is requesting the electrical service. If anyone other than
a corporate officer is to request electrical service then a letter of
authorization from an authorized officer must be presented along with
the articles of incorporation.
*The credit card convenience fee is a fee charged to customers for the convenience of paying their bills by credit card. KEYS' customers can no longer absorb those fees; therefore, the Utility Board of the City of Key West decided that the costs for providing these services will be paid by those who utilize the service. KEYS did extensive research to find the lowest cost provider of credit card services to minimize the impact on customers. First State Bank of the Florida Keys worked closely with KEYS and developed a new program to hold costs down. We are pleased to announce that theirs was the lowest rate available, and thus, First State Bank is our processor of choice.
We will ask you for the following information:
- your full name or (Corporate Name or Company Name if applicable)
- your address; including street, house or apartment number, or the name of the subdivision with lot and block number
- your date of birth
- your signature.
*A $40 connect charge will appear on your first bill.
Back to the topThe following forms are available in PDF format.
You may type directly into the form fields from your computer, then save
and/or print the form.
